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How to Set Up Your ATU Storefront
ATU Seller Guide
Set Up Your ATU Storefront
Your seller account has been approved. Now it's time to build your business presence on All Things Universal. Follow these steps to manage your listings, complete your business profile, configure your payment and delivery options, and prepare your storefront for customers.
Start the Guide
Before You Begin
Have These Ready
A few things to prepare before setting up your ATU storefront:
- Your approved ATU seller account and login details.
- Your business name, contact information and description.
- Your business logo and product or service images.
- Your product or service details, including prices and availability.
- Your preferred customer payment arrangements.
- Your shipping or delivery information, if applicable.
Getting Familiar With Your Dashboard
Your seller dashboard is where you manage your business activities on ATU.
1
Access Your Seller Dashboard
After your seller account is approved, sign in to your seller panel. The dashboard provides access to your products, orders, messages, marketing tools, accounting and business settings.
You may also see an onboarding guide to help you become familiar with the platform.
Where to start: Seller Login → Home
Screenshot 01: Seller Dashboard
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Add and Manage Your Products
Create individual product listings or use the import tools to add multiple products from a prepared spreadsheet.
2
Open Your Products
Where to click: Products → Products
Select Products from the left navigation menu, then open the Products page.
This is where you can view and manage your product listings, including their names, prices, quantities and status.
Screenshot 02: Products
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3
Create a New Product
Where to click: Products → Products → +
On the Products page, select the + button beside the product list filters to open New product.
Enter the product name, choose the appropriate category and set your selling price. Complete the description and other applicable details, including product images and quantity.
Select Create when your information is ready.
Screenshot 03: New Product Form
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4
Import Multiple Products
Where to click: Products → Products → ••• → Import
If you have several products to add, return to the Products page and open the three-dot menu at the top right. Select Import.
The Import products page displays available marketplace presets and any import presets created for your seller account.
Screenshot 04: Import Products
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5
Create an Import Preset
Where to click: Import products → Add preset
Select Add preset to set up a new import.
Upload your prepared CSV or XML product file, enter a name for the preset, and review the available file settings.
When ready, select Next step: map fields.
Screenshot 05: New Import Preset
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6
Match Your Product Fields
Where to click: Import preset → Fields mapping
Match the columns in your uploaded file to the corresponding product fields in ATU.
These may include product code, product name, category, price, quantity, status and descriptions.
Review the entire field mapping list before continuing. Check that each column is assigned to the correct product property and use supported image fields where applicable.
Screenshot 06: Fields Mapping
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Screenshot 06B: Additional Product Fields
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7
Review Import Settings
Where to click: Import preset → Settings
Open the Settings tab and review how the system will process your imported products.
Check the import strategy and quantity settings carefully. Use the test import option when appropriate to check your data before proceeding with the full import.
Important: Make sure the option to set all product quantities to zero is not enabled accidentally.
Screenshot 07: Import Settings
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Set Up Your Business Profile
Make sure customers can recognise your business and learn what you offer.
8
Review Your Business Information
Where to go: Seller info → General
Open your seller company profile and select the General tab.
Review your company name, contact email address, preferred language, and other available business details. Make sure the information is accurate.
Select Save after making any changes.
Screenshot 08: General Business Information
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9
Add Your Business Description
Where to click: Seller info → Description
Open the Description tab within your company profile.
Write a clear introduction to your business. Explain what you offer, who you serve and what makes your business distinctive.
Select Save when your description is complete.
Screenshot 09: Business Description
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10
Upload Your Business Logos
Where to click: Seller info → Logos
Select the Logos tab to upload your business branding.
Add your customer-facing logo and your invoice logo where applicable. Use clear, high-quality image files that represent your business.
Select Save after uploading your logos.
Screenshot 10: Business Logos
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Configure Payments and Delivery
Review the payment options available to your business and configure shipping if you sell physical products.
11
Open Your Payment Methods
Where to click: Settings → Payment methods
From the left navigation menu, select Settings and then Payment methods.
This area is used to manage payment methods available to your seller account.
Important: Sellers are responsible for receiving payments from their own customers. Confirm that your business has a supported payment method configured before accepting orders.
Screenshot 11: Payment Methods
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12
Add a Payment Method
Where to click: Payment methods → +
Select the + button to open the New payment method window.
Review the available processors and select a method supported for your seller account. Complete the required details before creating the payment method.
If your preferred payment processor is not available, contact ATU Seller Support before proceeding.
Screenshot 12: New Payment Method
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Screenshot 12B: Payment Processor Options
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13
Set Up Shipping Methods
Where to click: Settings → Shipping methods → +
If your business sells physical products that require delivery, open Shipping methods under Settings.
Select the + button to create a new shipping method.
Enter a name, review the available rate calculation options, and complete the applicable shipping settings. Confirm any delivery charges, areas and estimated delivery times before saving.
Note: Shipping settings apply to businesses offering physical deliveries. Service-based businesses should use the delivery arrangements appropriate to their services.
Screenshot 13: Shipping Methods
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Screenshot 13B: New Shipping Method
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Preview Your Storefront
Review how your business appears to customers before promoting your ATU storefront.
14
Review Your Public Business Page
Once your business information and listings are ready, open your public ATU seller page.
Check that your business name, logo, description, products or services and contact information display correctly.
Review your page on both desktop and mobile devices to make sure everything looks professional and is easy to navigate.
Screenshot 14: Completed Storefront Preview
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Before You Start Reaching Customers
- Confirm your business information is accurate.
- Make sure your logo and description are complete.
- Review your product or service listings.
- Check pricing, inventory and availability.
- Confirm your supported payment and delivery arrangements.
- Preview your business page on desktop and mobile.