Prohibited Restricted Products and Services

1. Purpose

This Prohibited and Restricted Products & Services Policy ("Policy") sets out the products, services, content, activities, listings, advertisements, vendor categories, and marketplace conduct that are prohibited, restricted, or subject to prior approval on the All Things Universal LLC platform.

This Policy is intended to help protect customers, vendors, ATU, payment systems, the marketplace, and the public from unlawful, unsafe, deceptive, infringing, sanctioned, regulated, or high-risk marketplace activity.

This Policy is designed to reflect the types of marketplace integrity controls commonly used by large international ecommerce marketplaces, while remaining tailored to ATU’s current business model as a vendor subscription marketplace and online business directory.

2. Scope

This Policy applies to all users, vendors, vendor applicants, merchants, service providers, professionals, advertisers, account holders, contractors, representatives, and any person or entity that lists, advertises, promotes, sells, offers, distributes, provides, uploads, or displays products, services, content, business information, advertisements, or communications through ATU’s website, marketplace platform, vendor dashboard, vendor pages, mobile applications, tools, and related services, collectively referred to as the "Platform."

This Policy applies whether the product or service is offered for sale, promoted for lead generation, advertised as part of a business listing, displayed in a vendor profile, offered through a third-party link, discussed in customer communications, or otherwise made available through the Platform.

3. Relationship to Other ATU Policies

This Policy should be read together with ATU’s Master Terms of Use, Vendor Marketplace Agreement, Vendor Terms of Service, Privacy Policy, Cookie Policy, Refund and Subscription Policy, DMCA and Intellectual Property Policy, AML/KYB Vendor Verification Program, Vendor Onboarding Manual, Information Security Policy, and any category-specific or market-specific rules issued by ATU.

If there is a conflict between this Policy and another ATU policy, the policy most specific to the issue will control unless ATU states otherwise in writing.

4. General Marketplace Rule

Vendors may not list, sell, advertise, promote, distribute, supply, provide, facilitate, broker, refer, or otherwise make available any product, service, content, activity, or business offering that is unlawful, unsafe, deceptive, infringing, exploitative, fraudulent, sanctioned, regulated without authorization, or prohibited by ATU.

ATU may require prior approval, documentation, licenses, certifications, proof of authority, supplier records, product safety evidence, insurance, tax records, sanctions clearance, or legal review before allowing certain products, services, categories, vendors, or jurisdictions on the Platform.

This Policy is not exhaustive. ATU may reject, remove, restrict, suspend, or terminate any listing, vendor, product, service, advertisement, profile, or activity that creates legal, regulatory, safety, privacy, security, consumer protection, payment, sanctions, intellectual property, reputational, or marketplace integrity risk.

5. Prohibited Products, Services, Content, and Activities

The following categories are prohibited on the Platform unless ATU expressly states otherwise in writing and the offering is lawful in all applicable jurisdictions. In many cases, ATU will not approve these categories even where local law permits them.

Illegal, unsafe, or unlawful products and services

• Products, services, content, advertisements, or activities that violate applicable laws, regulations, court orders, government restrictions, platform rules, payment processor rules, or ATU policies.
• Products that are recalled, banned, unsafe, materially defective, mislabeled, missing required warnings, or otherwise unsuitable for sale or promotion.
• Products or services designed to evade law enforcement, regulatory oversight, sanctions, taxes, customs, licensing, or identity verification.

Counterfeit goods, intellectual property infringement, and unauthorized brand use

• Counterfeit goods, fake branded goods, unauthorized replicas, knockoffs, pirated goods, bootleg items, or goods falsely presented as genuine.
• Products, images, logos, trademarks, designs, text, videos, music, software, artwork, listings, or advertisements that infringe copyrights, trademarks, patents, trade dress, design rights, publicity rights, privacy rights, trade secrets, or other intellectual property rights.
• Unauthorized use of brand names, certification marks, logos, official badges, product photos, screenshots, celebrity likenesses, cultural designs, or third-party content.
• Products or listings that misrepresent authorized reseller status, official affiliation, sponsorship, certification, licensing, or authenticity.

Stolen, fraudulent, or unlawfully obtained goods

• Stolen property, unlawfully obtained goods, diverted goods, unauthorized samples, illegally imported goods, or products obtained through fraud, theft, deception, or breach of contract.
• Products or services involving fake invoices, fake receipts, fake proof of authenticity, fraudulent product origins, forged certificates, or altered compliance records.

Drugs, controlled substances, and drug paraphernalia

• Illegal drugs, controlled substances, narcotics, unapproved psychoactive substances, or products intended to mimic illegal drugs.
• Drug paraphernalia, equipment, accessories, instructions, seeds, chemicals, packaging, or services intended for illegal drug use, production, concealment, distribution, or consumption.
• Products making unlawful drug, cure, treatment, or health claims.

Weapons, explosives, and dangerous items

• Illegal weapons, firearms, ammunition, explosives, explosive precursors, silencers, regulated self-defense items, tactical weapons, and weapon components.
• Products designed to cause harm, evade safety controls, disable persons unlawfully, or facilitate violent activity.
• Dangerous goods or hazardous materials not authorized for lawful sale, transport, storage, listing, or promotion.

Human exploitation, trafficking, and abuse

• Products, services, content, advertisements, listings, or communications connected to human trafficking, forced labor, exploitation, illegal escort services, sexual exploitation, coercion, or abuse.
• Listings that offer, imply, arrange, facilitate, promote, or profit from exploitative labor, illegal adult services, trafficking-related activity, or abuse of vulnerable persons.

Child safety and exploitation

• Child sexual abuse material, child exploitation material, sexualized content involving minors, childlike sexual products, grooming-related content, or any product, service, image, text, or activity that exploits, sexualizes, endangers, or abuses minors.
• Products or services that facilitate harm to children, conceal abuse, evade child-safety protections, or violate child protection laws.

Adult sexual content and sexual services

• Illegal adult services, sexual services, prostitution-related activity, explicit sexual services, escort services, sexual exploitation, or any sexual content or product involving minors, coercion, trafficking, abuse, or non-consensual material.
• Adult sexual products, explicit content, fetish content, nudity, or sexualized material may be prohibited or heavily restricted by ATU, payment processors, advertising platforms, age-verification laws, app/platform rules, and local law. ATU may reject or remove such content at its discretion.

Fraudulent financial schemes and deceptive business opportunities

• Pyramid schemes, Ponzi schemes, fraudulent investment programs, fake franchises, false business opportunities, get-rich-quick schemes, deceptive income claims, unauthorized lending, unauthorized securities offerings, or financial scams.
• Products or services that promise unrealistic income, guaranteed returns, hidden rewards, illegal referral income, or deceptive commercial benefits.

Money laundering, sanctions evasion, and illegal financial activity

• Products, services, listings, accounts, payments, communications, or activities used for money laundering, terrorist financing, sanctions evasion, fraud, bribery, corruption, tax evasion, or concealment of illegal activity.
• Listings or vendors connected to sanctioned persons, sanctioned entities, sanctioned goods, restricted jurisdictions, blocked parties, government watchlists, or prohibited transactions.

Regulated financial, crypto, payment, and money-service activity without authorization

• Unauthorized financial services, investment advice, securities, lending, insurance, crypto services, money transmission, stored value, wallets, payment facilitation, escrow, foreign exchange, debt collection, or other regulated financial services.
• Financial, crypto, or investment-related offerings are prohibited unless ATU expressly approves them in writing after legal, licensing, compliance, sanctions, payment processor, and risk review.

Medical, health, pharmaceutical, and wellness violations

• Prescription drugs, controlled medical products, unapproved medicines, unauthorized medical devices, regulated healthcare services, medical products requiring authorization, or products making unlawful disease, cure, treatment, diagnosis, prevention, or weight-loss claims.
• Unsafe supplements, cosmetics, wellness products, beauty products, or health products that lack required labeling, safety support, approvals, or substantiation.

Privacy-invasive, surveillance, and security-bypass products

• Spyware, malware, hacking tools, credential theft tools, phishing kits, device circumvention tools, account access tools, or products designed to bypass security controls.
• Hidden cameras, covert trackers, lockpicking tools, surveillance devices, SIM cloning tools, signal interception equipment, or privacy-invasive products where unlawful, deceptive, or not properly disclosed and authorized.

Fake documents, credentials, and government items

• Fake IDs, forged documents, false certificates, forged licenses, fake diplomas, counterfeit government documents, fake test results, fake invoices, fake proof of address, fake compliance documents, or credential manipulation services.
• Government uniforms, badges, official credentials, law enforcement equipment, military items, or official government materials where sale or use is unlawful, misleading, or restricted.

Hate, violence, terrorism, and extremist activity

• Products, services, content, propaganda, fundraising, symbols, or activity that promotes terrorism, extremist organizations, hate groups, violence, harassment, threats, discrimination, or unlawful harm.
• Products that instruct, assist, glorify, or facilitate violence, abuse, targeted harassment, criminal activity, or terrorism.

Animals, wildlife, endangered species, and biological materials

• Illegal wildlife products, endangered species products, protected animal parts, restricted biological materials, unlawful live animal sales, banned animal traps, or products violating wildlife, conservation, import/export, or animal welfare laws.
• Products derived from animals, plants, or biological materials requiring permits may be restricted or prohibited unless ATU approves them in writing and all legal requirements are satisfied.

Personal data, accounts, and digital abuse

• Sale, rental, transfer, scraping, or misuse of personal data, customer lists, login credentials, government IDs, payment information, social media accounts, reviews, followers, account access, or digital identities.
• Products or services that enable spam, account takeover, unauthorized access, bot activity, review manipulation, platform manipulation, or automated abuse.

6. Restricted Products, Services, and Industries Requiring Prior Approval

Restricted categories may be allowed only if ATU approves the vendor, product, service, listing, advertisement, and required documentation in writing before the listing or promotion goes live. Approval may require legal review, licensing verification, supplier verification, safety documentation, insurance, payment processor clearance, import/export review, Spanish-language disclosures, age-gating, category restrictions, or additional monitoring.

• Medical devices, health products, supplements, wellness products, cosmetics, beauty products, skincare products, personal care products, and products making health, safety, performance, or treatment-related claims.
• Financial products, financial services, lending, insurance, investment services, accounting, tax services, crypto-related services, money-service activity, payment services, and similar regulated services.
• Telecommunications equipment, radio-frequency devices, SIM-related products or services, network devices, signal devices, surveillance-related equipment, communications products, or telecom-related services requiring licensing, import/export approval, device certification, spectrum authorization, carrier authorization, or government approval.
• Age-restricted goods, including alcohol, tobacco, nicotine, vaping products, adult products, gambling-related services, and other products or services requiring age verification or special authorization.
• Food, beverages, perishables, packaged goods, consumables, catering, food delivery, agricultural products, and products requiring health, safety, labeling, storage, transport, or import approvals.
• Children’s products, toys, childcare products, education-related services, baby products, school-related services, or products subject to special child safety laws or certifications.
• Electronics, batteries, chargers, adapters, refurbished devices, products requiring electrical safety certification, wireless certification, hazardous-material shipping rules, or recycling/e-waste obligations.
• Luxury goods, branded goods, collectibles, jewelry, precious metals, watches, art, antiques, cultural property, autographed items, or authenticity-sensitive products requiring proof of sourcing or authenticity.
• Automotive parts, industrial equipment, machinery, tools, chemicals, safety equipment, construction materials, or products with technical, safety, import/export, or professional-use restrictions.
• Professional services, including legal, medical, financial, insurance, real estate, construction, engineering, transportation, childcare, education, beauty, wellness, trade services, and other licensed or regulated services.
• Digital goods, software, downloads, online courses, subscriptions, data products, templates, e-books, virtual products, gift cards, tickets, coupons, vouchers, and other products with special refund, licensing, fraud, or fulfillment risks.
• Import/export-sensitive products, dual-use goods, high-value goods, products subject to customs controls, products requiring certificates of origin, products requiring local language disclosures, or products facing country-specific restrictions.

7. International Sanctions and Restricted-Party Compliance

Vendors may not use the Platform to list, advertise, promote, sell, provide, ship, source, broker, refer, fund, or facilitate products, services, transactions, communications, or business activity involving sanctioned persons, sanctioned entities, restricted jurisdictions, blocked parties, prohibited end users, prohibited end uses, or government restricted-party lists.

ATU may prohibit, block, restrict, suspend, reject, or terminate vendor access, listings, advertising, payments, communications, or accounts where sanctions, restricted-country, export control, import control, anti-money laundering, fraud, bribery, corruption, terrorism financing, or restricted-party concerns arise.

Vendors may not use false information, altered documents, VPNs, related accounts, nominee owners, shell entities, third parties, reshipping arrangements, or other methods to evade sanctions, restricted-country, vendor verification, customs, payment processor, or ATU compliance controls.

8. Vendor Listing and Content Standards

• All listings must be accurate, truthful, current, lawful, complete, properly categorized, and not misleading.
• Listings must include clear descriptions, accurate pricing, accurate availability information, material limitations, required warnings, relevant delivery terms, refund or return information, and licensing or certification information where applicable.
• Images, videos, graphics, product photos, logos, screenshots, descriptions, and other listing materials must represent the actual product or service and must not infringe rights, mislead customers, hide material conditions, or exaggerate claims.
• Vendors must not misrepresent product origin, product condition, brand affiliation, certification, regulatory approval, stock availability, discounts, customer reviews, service qualifications, warranty coverage, or delivery timelines.
• Vendors must maintain reasonable response times, customer service processes, complaint-handling procedures, and fulfillment standards appropriate for the product or service offered.
• Vendors must honor stated refund, return, cancellation, warranty, delivery, service, and customer support policies unless an exception is lawful, clearly disclosed, and consistent with applicable consumer protection rules.

9. Review, Rating, and Marketplace Integrity Standards

• Vendors may not buy, sell, fake, manipulate, suppress, threaten, incentivize improperly, or otherwise interfere with reviews, ratings, testimonials, badges, recommendations, search results, sponsored placements, customer feedback, or marketplace trust signals.
• Vendors may not post reviews of their own business, create false accounts, coordinate review swapping, pressure customers to remove legitimate reviews, or offer benefits only for positive feedback unless allowed by law and clearly disclosed.
• ATU may remove reviews, listings, badges, rankings, or content that ATU believes are fake, manipulated, abusive, unlawful, misleading, or harmful to marketplace trust.

10. Product Safety, Recalls, and Compliance Documentation

• Vendors are solely responsible for ensuring that products are lawful, safe, properly labeled, properly packaged, properly described, properly tested where required, and compliant with applicable product safety, consumer protection, import/export, customs, advertising, labeling, and certification laws.
• Vendors must maintain documentation supporting product authenticity, supplier legitimacy, safety testing, certifications, approvals, warranties, warnings, recall status, and regulatory compliance where applicable.
• Vendors must notify ATU promptly if a product is recalled, subject to a safety warning, investigated by a regulator, restricted by law, associated with customer injury, challenged for intellectual property infringement, or linked to consumer complaints suggesting safety risk.
• ATU may require vendors to remove affected products, notify customers, provide documentation, suspend sales, cooperate with recalls, or take corrective action.

11. Service Provider Standards

• Vendors offering services must perform services lawfully, professionally, safely, timely, competently, and without unlawful discrimination.
• Vendors must not advertise services they are not legally authorized, licensed, certified, insured, trained, or qualified to provide.
• Vendors must not make misleading guarantees, hide material service limitations, misrepresent expected results, understate risks, or advertise regulated services without required approvals.
• ATU may require license verification, insurance proof, customer disclosure language, Spanish-language notices, complaint procedures, or legal review for regulated or higher-risk services.

12. International Market Compliance

If a vendor is located in Latin America, targets customers in Latin America, serves customers in Latin America, advertises to Latin America, accepts inquiries from Latin America, ships products to or from Latin America, performs services in Latin America, or otherwise conducts Latin American-connected activity, the vendor is solely responsible for complying with applicable Latin American laws and regulations.

Vendors are responsible for all laws applicable to their own jurisdiction, customer locations, product/service categories, advertising, data handling, taxes, licenses, professional obligations, customs, import/export activity, language disclosures, customer support, and consumer protection duties.

ATU may require additional jurisdiction-specific documents, licenses, disclosures, tax records, proof of authorization, Spanish-language listing information, or legal review before approving or continuing a vendor or listing.

13. Documentation, Approval, and Ongoing Monitoring

• ATU may request vendor documents at onboarding, before listing approval, during ongoing monitoring, after a complaint, after a regulatory change, before renewal, or where risk concerns arise.
• Documentation may include business registration, government identification, beneficial ownership information, tax registration, licenses, permits, insurance, supplier records, invoices, authenticity documents, product safety certificates, labeling proof, import/export approvals, customs records, professional licenses, payment processor records, or other evidence requested by ATU.
• Approval of a vendor or listing does not mean ATU guarantees the vendor, product, service, license, safety, compliance, quality, suitability, performance, or customer outcome.
• ATU may revoke approval, change category rules, require updated documentation, restrict high-risk categories, or suspend vendor access at any time where risk concerns arise.

14. Enforcement

ATU may investigate suspected violations of this Policy, customer complaints, vendor misconduct, intellectual property complaints, safety concerns, sanctions concerns, fraud reports, regulatory notices, payment processor concerns, or marketplace integrity concerns.

• Warning notices.
• Requests for additional information or documentation.
• Listing edits, rejection, restriction, hiding, suspension, or removal.
• Restriction of categories, countries, advertising, promotions, dashboard tools, or marketplace features.
• Suspension or termination of vendor accounts.
• Cancellation of promotional placements or subscription benefits where permitted by applicable terms.
• Rejection of future vendor applications or related accounts.
• Referral to payment processors, service providers, rights owners, regulators, law enforcement, or legal counsel where required or permitted by law.
• Retention of records for legal, compliance, fraud prevention, payment, security, dispute, tax, audit, or regulatory purposes.

Enforcement may occur without prior notice where ATU determines immediate action is necessary to protect customers, vendors, ATU, payment systems, data, legal compliance, marketplace integrity, or public safety.

15. Vendor Responsibility

Vendors remain solely responsible for ensuring that their products, services, listings, advertisements, customer communications, delivery practices, refund policies, warranties, professional qualifications, licenses, taxes, data practices, and business operations comply with all applicable laws and ATU policies.

ATU’s review, approval, rejection, suspension, removal, or enforcement action does not create a duty for ATU to monitor all listings, guarantee compliance, certify vendors, verify every claim, or resolve vendor-customer disputes unless expressly stated in writing.

16. Updates to This Policy

ATU may update, expand, restrict, or modify this Policy from time to time to address legal changes, marketplace risks, vendor categories, customer complaints, product safety issues, payment processor requirements, sanctions rules, international expansion, regulatory guidance, or business model changes.

Continued use of the Platform after updated terms are posted or provided constitutes acceptance of the revised Policy, subject to any additional consent required by applicable law.

17. Contact Information

Questions about this Policy may be directed to: